BEFORE YOU GO
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Find helpful answers about bookings, payments, stays and trip planning with Cholo Ghure Ashi.
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Frequently asked questions
6 answers to help you planWhen is my tour booking confirmed?
Your booking remains pending until the Cholo Ghure Ashi admin reviews and approves it. Please wait for the status update before making non-refundable arrangements.
Can I request a customised tour plan?
Yes. Use the Custom Plan form to share destinations, travel dates, number of travellers, budget and preferences. Our team will review the request and provide an estimate.
When can I choose a hotel or homestay?
Room options become selectable after your tour booking is approved. Your room request and estimated room cost are then reviewed by the admin, subject to actual property availability.
When will my itinerary be available?
If the admin has published the itinerary, it is scheduled to become available in your customer dashboard one day before travel by default. The release period can vary by plan.
Why are reviews and photos not visible immediately?
Customer reviews, travel-store submissions and Capture Moments photos are checked by the admin. They appear publicly only after approval.
Are permit and room prices guaranteed?
Permit requirements, room availability and supplier charges must be confirmed for your dates. Prices shown on the website are estimates until the team confirms the details.
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